The GUI is disconnected, connecting to

How to solve issue?

When opening the GUI, via the portal or controller, You receive the error The GUI is disconnected, connecting to The cause of this can be one of the following:

  • The Motorcortex application on your controller stopt, because you have an invalid license key. If you restart you Motorcortex application the GUI should be visible again.
  • Inside the portal, you can create a GUI. It can happen that the Client connection settings are filled in wrong, the machine IP address should match the controller IP address, else you cannot make a connection to the GUI via your controller.
  • You are using a unsecure URL connection, for more information go to using ws instead of wss.