Frequently Asked Questions
Got a Question about Motorcortex? Have a read through our FAQs
less than a minute
- I want to deploy and get the error: “Your controller doesn’t support deploying binaries.”, how do I solve this?
ssh to you controller you can troubleshoot via
dmesg, errors are displayed in red and can be for example:
- My controller disconnects after 30min?
- How do I get a motorcortex license?
- How do I install a motorcortex license onto the controller?
- I cannot ping or ssh to the controller?
- I want to ssh and get the warning: “REMOTE HOST IDENTIFICATION HAS CHANGED!"
- I cannot connect to the GUI, failed with error “The GUI is disconnected, connecting to 192.168.2.100”.
- I am unable to establish an connection with my virtual machine.
- How to disable security, to use standard tcp or ws instead of tcp+ssl or wss.
- Connection problem while switching between virtual machine and controller.
- The command
ethercat slavesreturns that my etherCAT devices are in PREOP, how do I switch them to OP?